We provide a warranty of 3 months for certain products. If the received product is found to be defective or damaged that is not caused by human damage, you can avail warranty services.
- ELIGIBILITY- Your item must be unused and in the same condition that you received it. It must also be in the original packaging
- WARRANTY CARD - You need to provide the warranty card (signed and stamped) along with the product
- CONTACT US- If you need to return/exchange a product under warranty, you can reach out to us. Your options are:
- Just drop us a mail at ‘firstname.lastname@example.org’
- DM us on our Instagram page @thealohomorastore
- CONSTRAINTS: The warranty does not cover damage resulting from:
- Normal wear and tear of the equipment;
- Usage of equipment other than its normal and customer manner;
- Unauthorized disassembly, repair, alteration or modification being carried out.
- Misuse, abuse, negligence or accident however caused to product.
- Improper testing, operation, maintenance, installation, or any alternation or modification of the product;
- Spillage of food or liquid, corrosion, rust or the use of wrong voltage;
- Liquid damage
- Lightning, accident or negligible use;
- War, fire, typhoon, flood or earthquake;